Our commitment

Your privacy matters to us

Privacy Policy Jonesfam LLC Effective Date: 01/01/2026 Jonesfam LLC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or engage with our services. 1. Information We Collect We may collect the following types of information: Personal Information Name Email address Phone number Business information provided by you Usage Information IP address Browser type Pages visited and interaction data This information is collected when you: Visit our website Submit inquiries Engage with our services 2. How We Use Information We use collected information to: Provide and manage our services Respond to inquiries and communicate with you Improve our website and service offerings Maintain security and prevent fraud Comply with legal obligations 3. Sharing of Information We do not sell personal information. We may share information with: Service providers assisting with business operations Legal or regulatory authorities when required All third parties are required to maintain confidentiality and use information only for authorized purposes. 4. California Privacy Rights (CCPA/CPRA) If you are a California resident, you have the right to: Request access to personal information we collect Request deletion of your personal information Request correction of inaccurate information Know how your information is used and disclosed Limit use of sensitive personal information (if applicable) To exercise these rights, contact us at: admin@jonesfamllc.com We will verify your request before processing. 5. Data Retention We retain personal information only as long as necessary to: Provide services Meet legal and regulatory requirements Resolve disputes and enforce agreements 6. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security. 7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. 8. Children’s Privacy Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. 9. Updates to This Policy We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. 10. Contact Information If you have questions or requests regarding this Privacy Policy, please contact: Jonesfam LLC admin@jonesfamllc.com Data Sharing • Customer data is not shared with 3rd parties for promotional or marketing purposes. • Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data. JONESFAM LLC Messaging Terms and Conditions 1. The messaging program consists of general conversational messaging to answer questions and provide support to customers. 2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. 3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at admin@jonesfamllc.com. 4. Carriers are not liable for delayed or undelivered messages. 5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. 6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

Data Security

How We Protect Your Information

We use industry-standard encryption, secure servers, and restricted access controls to safeguard your data. Your personal information is stored securely and only accessible to authorized team members who need it to serve you.

Your data rights

You control your information

You have the right to access, update, or delete your personal data at any time. Contact us to exercise these rights, and we'll respond within 30 days.

Policy updates

We'll tell you when our policy changes

Jonesfam LLC may update this privacy policy as our business or legal requirements change. We'll notify you of material changes via email or a prominent notice on our website. Review this policy regularly to stay informed.